Kaiser Permanente
Welcome: Guest | Region: California

Privacy Practices

Information Collection & Use

Registration
In order to use this Web site, you must first complete the registration form and create a User ID and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

United Insurance Technologies, LLC ("UIT") maintains this website on behalf of Kaiser Foundation Health Plan, Inc. and its subsidiaries, Kaiser Foundation Hospitals, and the Permanente Medical Groups ("the KP Entities"). The KP Entities are the sole owners of the information UIT collects on this site.

Uses of Information

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.

Profile
We do not share your profile with other third parties.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)
We may share aggregated demographic information about our user base with the Kaiser Entities.

Personally identifiable information
We DO NOT Share Personally Identifiable Information with third parties.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

We may use a third-party tracking service that uses cookies [log files] to track non-personally identifiable information about visitors (e.g. usage and volume statistics ) to our site in the aggregate.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

This privacy statement covers the use of cookies by UIT on this site only and does not cover the use of cookies by any advertisers.

Links to Other Sites

This Web site may contain links to other sites that are not owned or controlled by UIT. Please be aware that we, UIT, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Security

The security of your personal information is important to us. When you enter sensitive information on our Web site, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by email.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: 1-800-590-0555 or email: info@uitusa.com.